Tesla Service Center Warranty Bait-and-Switch? Model Y Owner Seeks Answers 

Tesla Service Center Integrity Questioned A Model Y owner's windshield crack raises some serious questions about Tesla Service Center practices. Were they upfront about warranty coverage, or was this a bait-and-switch? The owner was initially told the crack was covered, only to be hit with a $1500 bill after the repair. This raises several key points for discussion. Does the Tesla app’s requirement of pre-approval for repairs undermine the service center’s initial assessment? Should Tesla service centers provide more transparent documentation, perhaps including photos, to justify warranty denials? Is this an isolated incident, or does it reflect a broader pattern of questionable practices? Share your experiences. Have you had similar issues with Tesla service centers, or other dealerships? Let’s discuss how to ensure fair and transparent service experiences for everyone. This situation also highlights the importance of written documentation. Is a verbal agreement from a service technician sufficient, or should everything be documented in the app or other written format? What steps can we take as consumers to protect ourselves in these situations? This isn’t just about a cracked windshield; it’s about trust and accountability. Let’s use this case to explore how we can improve the service experience and ensure transparency within the Tesla community and beyond.