Is this the beginning of the end for Tesla loyalty? A Cybertruck owner, after multiple service visits, a defective charger, and a wildfire power outage, is suing Tesla and selling all his Tesla stock. He claims the wall charger, crucial for the Cybertruck's backup power feature, has been defective for five months, leaving him powerless during the LA fires. This raises some serious questions about Tesla's quality control and customer service, especially for a $100,000+ vehicle. Some argue the owner's reaction is extreme, suggesting simpler solutions existed. Others are sympathetic, highlighting the increasing frustration with Tesla's customer service. Where do you stand? Is this an isolated incident, or are cracks appearing in Tesla's armor? Could this signal a broader trend of declining customer satisfaction? Share your experiences and predictions for Tesla's future. What would it take to regain your trust, if you were in this owner's shoes? Is lemon-lawing the only recourse for dissatisfied high-end EV owners?
Is this the beginning of the end for Tesla loyalty? A Cybertruck owner, after multiple service visits, a defective charger, and a wildfire power outage, is suing Tesla and selling all his Tesla stock. He claims the wall charger, crucial for the Cybertruck's backup power feature, has been defective for five months, leaving him powerless during the LA fires. This raises some serious questions about Tesla's quality control and customer service, especially for a $100,000+ vehicle. Some argue the owner's reaction is extreme, suggesting simpler solutions existed. Others are sympathetic, highlighting the increasing frustration with Tesla's customer service. Where do you stand? Is this an isolated incident, or are cracks appearing in Tesla's armor? Could this signal a broader trend of declining customer satisfaction? Share your experiences and predictions for Tesla's future. What would it take to regain your trust, if you were in this owner's shoes? Is lemon-lawing the only recourse for dissatisfied high-end EV owners?
- By Anonymous